SSC 8.8 urllib3 (1.25.11) or chardet (4.0.0) doesn’t match a supported version

I recently upgraded my LCM deployed SSC server to 8.8. If you need a guide to go through the upgrade you can find my other post here.

After the upgrade was completed i was noticing strange behavior in the SSC UI so i checked the status the of the services. Here are the errors i found and how i fixed them

The first step was to check the status of the service

systemctl status salt-master

The return was this

* salt-master.service - The Salt Master Server
   Loaded: loaded (/lib/systemd/system/salt-master.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2022-05-16 03:32:35 UTC; 6s ago
     Docs: man:salt-master(1)
           file:///usr/share/doc/salt/html/contents.html
           https://docs.saltproject.io/en/latest/contents.html
 Main PID: 4577 (salt-master)
    Tasks: 39 (limit: 9830)
   Memory: 335.0M
   CGroup: /system.slice/salt-master.service
           |-4577 /bin/python3 /usr/bin/salt-master
           |-4581 /bin/python3 /usr/bin/salt-master
           |-4589 /bin/python3 /usr/bin/salt-master
           |-4593 /bin/python3 /usr/bin/salt-master
           |-4602 /bin/python3 /usr/bin/salt-master
           |-4606 /bin/python3 /usr/bin/salt-master
           |-4608 /bin/python3 /usr/bin/salt-master
           |-4609 /bin/python3 /usr/bin/salt-master
           |-4616 /bin/python3 /usr/bin/salt-master
           |-4697 /bin/python3 /usr/bin/salt-master
           |-4699 /bin/python3 /usr/bin/salt-master
           |-4703 /bin/python3 /usr/bin/salt-master
           |-4711 /bin/python3 /usr/bin/salt-master
           |-4712 /bin/python3 /usr/bin/salt-master
           |-4713 /bin/python3 /usr/bin/salt-master
           |-4714 /bin/python3 /usr/bin/salt-master
           |-4715 /bin/python3 /usr/bin/salt-master
           `-4717 /bin/python3 /usr/bin/salt-master

May 16 03:32:34 ssc-01a.corp.local systemd[1]: Starting The Salt Master Server...
May 16 03:32:35 ssc-01a.corp.local salt-master[4577]: [WARNING ] /usr/lib/python3.7/site-packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.25.11) or chardet (4.0.0) doesn't match a supported version!
May 16 03:32:35 ssc-01a.corp.local salt-master[4577]:   RequestsDependencyWarning)
May 16 03:32:35 ssc-01a.corp.local systemd[1]: Started The Salt Master Server.

The way i got around the error was by running

pip3 install --upgrade requests

Alternatively the official documentation is here talks about extracting the .whl file from the my vmware customer connect portal here. The file we are looking for is vRA_SaltStack_Config-8.8.0.7-1_Installer.tar.gz

Once Downloaded we are looking for SSEAPE-8.8.0.7-py2.py3-none-any.whl found under sse-installer/salt/sse/eapi_plugin/files

The file needs to be uploaded on the node having the issue and we would run

sudo pip3 install SSEAPE-8.8.0.7-py2.py3-none-any.whl --prefix /usr 

Finally we can restart the saltstack service and verify that its running without errors:

* salt-master.service - The Salt Master Server
   Loaded: loaded (/lib/systemd/system/salt-master.service; enabled; vendor preset: enabled)
   Active: active (running) since Sun 2022-05-15 20:02:56 UTC; 51s ago
     Docs: man:salt-master(1)
           file:///usr/share/doc/salt/html/contents.html
           https://docs.saltproject.io/en/latest/contents.html
 Main PID: 31309 (salt-master)
    Tasks: 39 (limit: 9830)
   Memory: 330.0M
   CGroup: /system.slice/salt-master.service
           |-31309 /bin/python3 /usr/bin/salt-master
           |-31315 /bin/python3 /usr/bin/salt-master
           |-31320 /bin/python3 /usr/bin/salt-master
           |-31323 /bin/python3 /usr/bin/salt-master
           |-31325 /bin/python3 /usr/bin/salt-master
           |-31326 /bin/python3 /usr/bin/salt-master
           |-31327 /bin/python3 /usr/bin/salt-master
           |-31328 /bin/python3 /usr/bin/salt-master
           |-31330 /bin/python3 /usr/bin/salt-master
           |-31397 /bin/python3 /usr/bin/salt-master
           |-31398 /bin/python3 /usr/bin/salt-master
           |-31400 /bin/python3 /usr/bin/salt-master
           |-31411 /bin/python3 /usr/bin/salt-master
           |-31412 /bin/python3 /usr/bin/salt-master
           |-31413 /bin/python3 /usr/bin/salt-master
           |-31414 /bin/python3 /usr/bin/salt-master
           |-31415 /bin/python3 /usr/bin/salt-master
           `-31416 /bin/python3 /usr/bin/salt-master

May 15 20:02:54 ssc-01a.corp.local systemd[1]: Starting The Salt Master Server...
May 15 20:02:56 ssc-01a.corp.local systemd[1]: Started The Salt Master Server.

If the status page a return similar to this

sseapi_rpc_queue: could not connect to SSE server

Follow my other guide here

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